10 GUIDES

Troubleshooting

Practical checks when something does not work as expected.

Troubleshoot missing ShopFlare launchers and failed previews with a practical installation, domain, and browser checklist.

Separate missing knowledge, outdated pages, and wrong product matches when a chatbot response is inaccurate.

Diagnose browser connection failures without confusing them with incorrect credentials or retrying sensitive actions blindly.

Check billing state and collect the right references when a ShopFlare checkout or package activation does not complete.

Send a useful, privacy-conscious support request with reproduction steps, timestamps, and the right account or widget reference.

Keep your setup and let background work finish while checking whether there is anything you need to change.

Check what is being processed and why a page count is not the same as the number of ready products.

Find repeated embeds without deleting the chatbot or advisor you want to keep.

Find whether the outdated value comes from the public page, a connected source, or an earlier analysis.

Resolve unavailable connectors, sign-in redirects, expired access, missing shops, and differences between Grok and the ShopFlare dashboard.

Module access follows your workspace and package. The dashboard shows which tools are enabled.