Troubleshooting
Practical checks when something does not work as expected.
Troubleshooting
The widget does not appear or load
Troubleshoot missing ShopFlare launchers and failed previews with a practical installation, domain, and browser checklist.
TroubleshootingThe chatbot gives an incorrect answer
Separate missing knowledge, outdated pages, and wrong product matches when a chatbot response is inaccurate.
TroubleshootingFix 'Failed to fetch' and connection errors
Diagnose browser connection failures without confusing them with incorrect credentials or retrying sensitive actions blindly.
TroubleshootingCheckout fails or a package stays locked
Check billing state and collect the right references when a ShopFlare checkout or package activation does not complete.
TroubleshootingGet help from ShopFlare support
Send a useful, privacy-conscious support request with reproduction steps, timestamps, and the right account or widget reference.
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