Choose the correct source language

A translated interface and translated source content are different things. Connect the regional or language version that contains the prices, delivery conditions, and policies you want the assistant to use. Do not assume a policy in one market applies everywhere.

Test short follow-ups

Customers often ask 'What about the smaller one?' or 'Does that ship here?' after a recommendation. Test several turns in the same conversation. The assistant may need to ask which product or destination the customer means rather than choose a plausible interpretation.

Clarify when the source is insufficient

If the source does not establish a market-specific fact, make the limitation clear and offer a relevant contact option. Report language mismatches with the original message, expected language, and conversation reference. Do not send passwords or private account data.