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SHOPFLARE DOCUMENTATION

Understand your shop.
Know what to do next.

Set up your tools, make sense of your data, and solve the questions that come up along the way.

New to ShopFlare? Start here
Your first successful setup QUICKSTART
  1. 01Prepare your workspace Website, market, and the right module
  2. 02Connect your shop knowledge Check the sources behind your answers
  3. 03Test, launch, and improve A practical checklist before going live

What are you working on?

Jump straight to the task in front of you.

Install a widgetImprove an answerUnderstand AI resultsFind product gapsBuild a product advisorCheck a pending result
UNDER THE HOOD

Follow the evidence. Understand the numbers.

Detailed technical guides to data collection, retrieval, catalogue matching, score formulas, and the limits of each measurement.

Explore the technical methodology
Technical reference

How ShopFlare finds, processes, and connects data

Follow information from a website, connected account, or AI answer to searchable knowledge, measurements, and a reviewable action.

AI Visibility & AEO

AEO rates, retailer wins, and unclear answers explained

Read mentions, recommendations, first positions, win rates, question coverage, and purchase outcomes without confusing their populations.

Website data & knowledge

How chatbot retrieval finds and grounds an answer

Follow lexical search, semantic similarity, product identity, attribute matching, context budgets, and source validation before a response is generated.

Explore your modules

Learn how each tool works, what its numbers mean, and how to turn an observation into a useful change.

Choose the right module

AI Chatbot

Help customers find products and get useful, grounded answers.

7 guides

Product Advisor

Build, test, and publish guided product recommendations.

8 guides

Commerce Intelligence

Understand buying decisions, competitors, and missing information.

11 guides

AI Visibility & AEO

Learn how to monitor your presence in AI-generated answers.

12 guides

Trend Intelligence

Trace topic signals to their sources, comparable history, and evidence limits.

1 guides

ShopFlare Berater

Ask about your shop and turn data-backed suggestions into action.

3 guides

Compliance

Review shop checks, resolve findings, and organise evidence.

3 guides

Build a reliable setup

The foundations that keep your shop knowledge and customer experience working well.

Website data & knowledgeConnect, review, refresh, and improve your source material.Installation & integrationsInstall the widget and work with your existing storefront.Design & behaviourMake the chat experience feel at home in your store.Privacy & securityConfigure responsible data collection and safe access.Account & billingManage access, packages, invoices, and subscription questions.Conversion CockpitRead the signals that matter across your active modules.
GET UNSTUCK

Find the next useful check

Specific symptoms, likely causes, and steps you can take yourself.

All troubleshooting guides
Connect ShopFlare to GrokThe widget does not appear or loadThe chatbot gives an incorrect answerWhat to do when results are still being preparedThe advisor shows no suitable productsConnect policy pages, help sites, and subdomainsPackages, trials, and billing

Keep learning

Lead PackageCatalogue IntelligenceSEO Radar & site healthTechnical reference

Search guides, modules, and troubleshooting.

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