From first setup
to what’s next.
Everything you need to build a better customer experience.
Practical guides for your team. Clear answers for your developers.
Make your next step a simple one.
Launch your first ShopFlare chatbot
Connect your website, check the knowledge base, customise a widget, and test your first ShopFlare chatbot before launch.
AI ChatbotHow the AI Chatbot works
Understand ShopFlare's website-grounded customer conversations, product answers, limitations, and human support handoff.
Commerce IntelligenceCommerce Intelligence explained
Understand how ShopFlare Commerce Intelligence examines buying scenarios, competitive information, and decision gaps.
A guide for every part of your setup.
Getting started
A clear path from your first workspace to a tested, live experience.
3 guides →AI Chatbot
Help customers find products and get useful, grounded answers.
4 guides →Lead Package
Turn an interested conversation into a useful follow-up.
2 guides →Commerce Intelligence
Understand buying decisions, competitors, and missing information.
4 guides →Product Advisor
Understand guided product discovery and prepare your catalogue.
2 guides →AI Visibility & AEO
Learn how to monitor your presence in AI-generated answers.
2 guides →Catalogue Intelligence
Prepare consistent, useful product data for analysis.
2 guides →SEO Radar & site health
Understand search discoverability and technical website checks.
2 guides →Website data & knowledge
Connect, review, refresh, and improve your source material.
4 guides →Installation & integrations
Install the widget and work with your existing storefront.
4 guides →Design & behaviour
Make the chat experience feel at home in your store.
2 guides →Account & billing
Manage access, packages, invoices, and subscription questions.
3 guides →Privacy & security
Configure responsible data collection and safe access.
3 guides →Troubleshooting
Practical checks when something does not work as expected.
5 guides →Technical reference
Browser requirements, terminology, and integration boundaries.
5 guides →