Look at the buying decision

Commerce Intelligence examines whether the information in your store helps a shopper make a decision. A decision gap may involve unclear compatibility, missing delivery information, weak product differentiation, or a competitor explaining a relevant use case more clearly.

Work with a defined market

Set the project website, language, country, and relevant competitors carefully. Review suggested competitors before treating them as comparable. A store serving another market, a manufacturer, and a direct retailer may have very different offers.

Use findings as evidence to investigate

Read the observation and its source before changing a product page. Scan coverage can be incomplete and prices can become outdated. Recommendations are not a guarantee of revenue growth; prioritise useful changes and check their effect with your own business metrics.

A note on availability

Dashboard labels may currently be in German. Available controls and modules depend on your package and release. If a control described here is missing, check your workspace or contact support.