Observe buying questions and product discovery

Commerce Intelligence connects monitored buying questions, collected AI answers, product information, and competitor evidence. It helps you investigate which buying criteria matter, where your offer is unclear, and which relevant products may be missing. These observations are evidence to investigate, not confirmed customer orders.

Work with a defined market

Set the project website, language, country, and relevant competitors carefully. Review suggested competitors before treating them as comparable. A store serving another market, a manufacturer, and a direct retailer may have very different offers.

Use findings as evidence to investigate

Read the observation and its source before changing a product page. Scan coverage can be incomplete and prices can become outdated. Recommendations are not a guarantee of revenue growth; prioritise useful changes and check their effect with your own business metrics.

Understand the Commerce Intelligence scoreInvestigate a missing product opportunityReview competing retailers and their evidence

Technical details and methodology

For the collection steps, eligibility rules, calculation units, and limits behind this workflow, use the implementation-reviewed technical guides below.

How Commerce Intelligence discovers products and retailersCommerce metrics: answers, recommendation units, and shares