Refresh content and maintain approved knowledge
Keep shop information current, correct mistakes at the source, and use approved knowledge without introducing conflicting facts.
Update the authoritative source first
When a product specification, price, or policy changes, update the relevant storefront page. Then use the data-refresh tools available in your workspace. An old crawl should not be treated as a real-time stock or pricing feed.
Add knowledge carefully
Use available upload or correction tools for approved business information that is not clearly represented on public pages. Do not upload credentials, private order exports, or material you are not authorised to use. Keep statements specific and avoid contradictory versions.
Verify the effect
Check the updated page and indexing state, then test the original question and a follow-up. Keep any human support guidance accurate. If an old fact is still returned, record the question, response, and source URL for investigation.
Dashboard labels may currently be in German. Available controls and modules depend on your package and release. If a control described here is missing, check your workspace or contact support.
Still need a hand?
Tell us what you’re trying to do. Please leave out passwords and personal customer data.