Start with the retailer and the question

Open the competing-retailers card or competitor view and select a business. Confirm its identity and domain, then read the buying questions and answers behind its mentions. Similar names and product brands can otherwise create a misleading comparison.

Interpret frequency carefully

A mention count describes how often a business appears in the collected evidence. It does not measure market share, sales, customer preference, or every answer produced by an AI provider. Compare retailers within a similar market and sample.

Look for useful differences

Inspect the cited pages and compare them with the equivalent pages in your own shop.

  • Does the retailer clearly explain the requirement the question asks about?
  • Does it provide a compatibility table, sizing information, or an understandable comparison?
  • Is it offering a product absent from your range, or simply describing an equivalent product better?
  • Is the cited information current and supported by the page itself?

Act on the evidence

If the difference is useful to your customers, improve your own information using verified facts. If the other business is a manufacturer rather than a retailer, interpret its mention in that role. Avoid copying unsupported claims or assuming that repeated mentions guarantee demand.