Make product identity explicit

Give each product a clear name, model or generation, and variant information. Similar product names can lead to the wrong source being retrieved. Put compatibility facts on the product page rather than only in an image or a downloadable brochure.

Treat prices as source-dependent

Prices and availability can change after a crawl. Keep the storefront authoritative, including currency, variant, discounts, and regional differences. If the chatbot cannot find a reliable price, a link to the relevant product page is more useful than a guessed amount.

Review a real conversation

Test a recommendation followed by 'How much does it cost?' and 'Send me the link.' Confirm the reply refers to the same product and variant. Record a mistaken answer with its conversation context, then check the source data and submit a correction through the dashboard.