7 GUIDES

AI Chatbot

Help customers find products and get useful, grounded answers.

Understand ShopFlare's website-grounded customer conversations, product answers, limitations, and human support handoff.

Improve product recommendations with unambiguous variants, visible prices, accurate source pages, and useful store links.

Use real chat examples and approved corrections to improve the usefulness and accuracy of ShopFlare answers.

Set expectations for multilingual support and test that follow-up answers keep the right product and market context.

Use a repeatable set of questions to check relevance, context, links, and handling of uncertainty.

Combine usage with conversation review to understand whether the chatbot is helping customers.

Learn which instructions shape a chatbot answer, when more reasoning is used, how corrections apply, and what authorises a lead form.

Module access follows your workspace and package. The dashboard shows which tools are enabled.