DOCS
Dashboard
8 GUIDES

Website data & knowledge

Connect, review, refresh, and improve your source material.

Website data & knowledge

Connect website data to your knowledge base

Connect the right public storefront and verify that ShopFlare has usable website content for customer-facing answers.

Website data & knowledge

Crawling versus indexing

Understand discovered pages, crawl completion, knowledge indexing, and why a finished crawl may not mean every answer is ready.

Website data & knowledge

Refresh content and maintain approved knowledge

Keep shop information current, correct mistakes at the source, and use approved knowledge without introducing conflicting facts.

Website data & knowledge

Blocked pages, robots rules, and crawl access

Diagnose website access limitations without bypassing security controls or assuming that blocked content has been indexed.

Website data & knowledge

Connect policy pages, help sites, and subdomains

Make important information available even when it lives outside your shop's main website.

Website data & knowledge

Make product specifications useful to the AI

Publish clear model and variant information so answers and recommendations can use the right facts.

Website data & knowledge

Website discovery, crawling, and knowledge indexing

Understand URL discovery, rendered-page collection, deterministic cleanup, chunking, embeddings, and the conditions that keep a source out of answers.

Website data & knowledge

How chatbot retrieval finds and grounds an answer

Follow lexical search, semantic similarity, product identity, attribute matching, context budgets, and source validation before a response is generated.

Module access follows your workspace and package. The dashboard shows which tools are enabled.

Search guides, modules, and troubleshooting.

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