Packages, trials, and billing
Find your ShopFlare package status, understand add-on dependencies, and review subscription terms before activation.
Review the actual offer
Open Packages (Pakete) to see the options available to your workspace. Prices, billing intervals, included limits, trial eligibility, and taxes depend on the current offer. These docs deliberately do not quote a universal price or trial length.
Confirm before paying
Review the checkout summary and any future recurring charge before completing checkout. A successful redirect alone does not prove an entitlement has finished activating. Check the package status in the dashboard, and do not pay again merely because it has not updated immediately.
Invoices and cancellations
Use the invoices and package controls available in your workspace to review billing records and cancellation terms. Check whether a change is immediate or takes effect at the end of a period. If the result is unclear, contact support with the invoice or checkout reference, not payment-card details.
Dashboard labels may currently be in German. Available controls and modules depend on your package and release. If a control described here is missing, check your workspace or contact support.
Still need a hand?
Tell us what you’re trying to do. Please leave out passwords and personal customer data.