ShopFlare glossary
A plain-English reference for workspaces, widgets, crawls, indexing, knowledge sources, entitlements, AEO, and decision gaps.
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Workspace, module, and widgetCrawl, index, and grounded answerAEO, decision gap, and coverageTechnical details and methodologyWorkspace, module, and widget
A workspace groups a business's data and configuration. A module is a product capability such as Chatbot or Commerce Intelligence. A widget is a customer-facing instance or embedded experience. An entitlement is the access granted by a package, trial, or authorised arrangement.
Crawl, index, and grounded answer
A crawl retrieves website content. An index makes collected knowledge retrievable. A grounded answer is supported by relevant source material rather than an unsupported guess. A canonical URL identifies the preferred address for a page. Neither a crawl nor an index is a guarantee that every source fact is correct.
AEO, decision gap, and coverage
AEO means answer engine optimisation. A decision gap is missing or unclear information that can prevent a shopper from choosing confidently. Coverage describes what an observation or scan actually examined. Always read a finding in the context of its source, market, and time.
Technical details and methodology
For the collection steps, eligibility rules, calculation units, and limits behind this workflow, use the implementation-reviewed technical guides below.
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