Choose the public storefront

Use the canonical website customers visit. Check language, country, and the difference between the main domain and regional storefronts. Only submit websites you are authorised to connect. A password-protected administration page is not a suitable knowledge source.

Check representative pages

After the crawl, inspect several product pages and at least one delivery, returns, and contact page. A successful crawl count does not establish that every important fact was captured. Some pages may contain little readable content or require a browser interaction.

Connect sources to outcomes

Ask questions that require the pages you inspected. If the chatbot cannot answer, check both the source content and indexing status. Avoid immediately starting another full crawl: the initial indexing may still be running.

A note on availability

Dashboard labels may currently be in German. Available controls and modules depend on your package and release. If a control described here is missing, check your workspace or contact support.