Use the Conversion Cockpit

Start with your workspace and time range#

Open Conversion Cockpit from the sidebar. Confirm the business in the account menu before reading any numbers. Choose the period you want to review. A selected date range applies to activity charts; a card explicitly labelled current state or last assessment is a snapshot, not a daily trend.

1. Choose one question to answer

   For example: are customers using the chatbot, which catalogue gap should we inspect, or which checks need attention? This helps you choose a module instead of treating every number as a target.

2. Read the card in context

   Check the module status, the metric label, and its time window. Open its dashboard for the underlying conversations, questions, findings, or products.

3. Verify one finding

   Compare the observation with its source and current storefront. Record the change you make so you can revisit the same measure later.

What each card is for#

Cards deliberately show different information because the modules perform different jobs.

A blank number is not zero#

A dash, pending result, or setup indicator means that a reliable value is not available yet. Do not read it as zero customers, zero problems, or a perfect result. A recorded zero is a different state. Finish setup and inspect the module's latest data status before drawing a conclusion.

Keep a small review routine#

Review the cockpit regularly, choose the most consequential finding, and return to the relevant module. Use ShopFlare Berater when you want an explanation or help turning a finding into a draft. The cockpit summarises your tools; it is not proof that a change caused sales to increase.

Technical details and methodology#

For the collection steps, eligibility rules, calculation units, and limits behind this workflow, use the implementation-reviewed technical guides below.